Good Faith


“Good Faith” Cases

A case considered as “good faith” occurs when the taxpayer in good faith pays property taxes and due to CRIM representative error the taxpayer is advised of an incorrect amount. CRIM is entitled to correct the error and the taxpayer is obliged to pay the debt but the taxpayer cannot be penalize for a mistake made by a government official. The taxpayer is required to pay the debt with interest and charges accumulated up to the date the taxpayer came in good faith to make a payment, the taxpayer is not responsible of interest and charges accumulated after the date the CRIM representative error.

Conditions and requirements:
  1. The taxpayer should visit correspondent Regional Center and submit evidence stating that he/she came in good faith to settle the debt and because of CRIM error did not pay the debt in full.
  2. Complete a service request application.
  3. After reviewing the case, a CRIM representative will contact the taxpayer to notify the decision. If the decision is favorable, the taxpayer has a period of 15 working days from the date of the communication, to make the payment. If the payment is not received within 15 days, the taxpayer will lose the benefit and will be required to pay the tax due, including interest and penalties accumulated to the day of payment.